[Fix in works] Some YouTube channel owners can’t add a custom URL

New updates are added at the bottom of this story …….

The original story (published February 09, 2021) follows:

YouTube allows channel owners to set their own custom URL. The main reason that a Custom URL is so valuable is that it makes it easy for YouTubers to link to their channel.

People can just type in youtube.com/(channel name) instead of having to enter a long array of alphabets and random numbers. In other words, personalized URLs promote accessibility.

That said, there have been a slew of complaints about this particular feature on the Google and Twitter forums. Some of them have been given below.


My YouTube channel has already completed these things for custom URL eligibility. But I still cannot create the custom url for my YouTube channel. Please help

Hello, my channel has exceeded 100 subscribers (now 200 subscribers) I uploaded a profile picture and a branding image but I cannot set a custom link yet. Why? what should I do? Thank you (it’s been over a week now)

As can be seen from the above, users say they cannot find the option to set a custom url even after fulfilling all the eligibility criteria. However, if you are not too sure about this, we have given all the conditions below.

1. Have 100 or more subscribers
2. Be at least 30 days old
3. Have a uploaded profile picture
4. Have uploaded a banner image

Having said that, most readers should already be aware of and have passed these requirements and therefore complaints.

Anyway, it’s worth mentioning here that YouTube recently made a few changes to the URL scheme. Previously, URLs were based on usernames on a first come, first served basis.


This was changed, however, due to one major drawback – once a username was taken, it could never be used again, even if the original channel was inactive or deleted. This has resulted in enormous inconvenience.

Therefore, YouTube has come up with a new way that allows users to set custom URLs based on display name, YouTube username, current vanity URLs, or the name of the linked website.

Now YouTubers may think that meeting the eligibility criteria listed above is the only requirement. However, according to a recent comment from a product expert, things just aren’t that simple.


As is clear from the above, the timeline for the availability of Custom URLs is completely dependent on YouTube and nothing can be done to speed up the process.

In addition, it is also very likely that the pandemic is the cause of the delays in processing times. Therefore, it is advisable to wait up to a few weeks after fulfilling the eligibility criteria.

Nonetheless, there is one thing that can be done to make sure that all is well on your end.


As mentioned by the user above, be sure not to include any special characters in the name of your channel, as this may hamper the eligibility of the custom URL.

Hope this all fixed the problem for you for now.

That being said, be sure to check out our dedicated YouTube bug / issue tracker for more in-depth coverage of these issues.

Update (March 18)

The YouTube team acknowledged the custom URL issue and confirmed that a fix is ​​in the works.


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